Wild Wombat (Physical Shop) operates within EST hours of 6:00am - 3:00pm Monday to Friday.
Wild Wombat uses the services of Australia Post and various couriers for all Nationwide deliveries and products are dispatched daily during the business week with delivery times varying from 2-10 days depending on locations and product availability. Some items may be dispatched from overseas and may take up to 35 days. (These items are not in our control)
We also dispatch direct from third party wholesalers, from multiple facilities, so if your order is incomplete, no need to worry, the remaining items will be shipped to you a s soon as possible.
We endeavour to dispatch all orders within 24 hours of ordering (within Business Hours) however with such a wide range, if a product is not in stock it will automatically be back-ordered and you will be notified. Due to the high demand of national orders from various outlets and retailers, a product that shows available when ordering may become unavailable once the order is processed due to limited quantities. In this case, we will endeavour to have the product shipped out ASAP once it becomes available.
Pickup is available direct from the Cafe in Hurstbridge during normal cafe operating hours (check on the website). A flat fee is charged to cover delivery to the cafe.